By Henry Nalle
I heard about Bike and Roll NYC’s Marketing Assistant/Language Liaison internship through the career center at my college. The internship was advertised as a great way to put foreign language proficiency to work while gaining experience in marketing, public relations, and international business—and that is exactly what it was! As a French major interested all of these fields, this internship seemed like the perfect intersection of my academic interests and professional pursuits.
What made this internship so unique was the fact that it was truly a learning experience. I was also able to work and interact with so many different people over the course of the summer. It’s as if this experience was three internships in one. In addition to working directly with Bike and Roll NYC, I also worked in conjunction with Alon Marketing Group and Nicholas and Lence Communications to make Bike and Roll’s products more accessible to foreign markets.
The work I did directly for Bike and Roll NYC consisted of translating all of Bike and Roll’s promotional material (websites, brochures, tour documents, etc) into French. Translating this material early in the program really helped me to familiarize myself with Bike and Roll NYC’s products and mission. What’s more, during my first week I was given the opportunity to go on two of Bike and Roll’s tours: the Inside Central Park tour and the Bike and Boat tour. I thoroughly enjoyed both these tours and they really got me excited about working for a company with first-rate products and superior customer service. I was always encouraged to give constant feedback on my experiences over the course of the summer. I even had the opportunity to collaborate with my fellow intern, Courtney, to draft part a manual that will serve as a training guide for future Bike and Roll interns.
One of the key components of my internship was my work in conjunction with Alon Marketing Group. Alon puts Bike and Roll into contact with hundreds of tour operators who put together tour packages and sell them to travel agents, who then sell them to tourists. As a French-speaking intern, I researched Francophone tour operators that offer tours to New York City. I also did substantial research on the French biking culture and how it would translate to an interest in biking in New York City. After completing this research, I drafted an email (in French) selling Bike and Roll NYC’s tour and rental offerings. I reached out to tour operators by tailoring this email to each operator’s interests as expressed on their website. Reaching out in French helped to break down the language barrier that may have previously prevented contact with these buyers. I also felt that I was actually doing something to help Bike and Roll while learning a great deal about the travel and tourism industry.
I also had the opportunity to work with Nicholas and Lence Communications, the firm that manages Bike and Roll’s PR. During my days at NLC, I made press lists of Francophone journalists and posted Bike and Roll tours to NYC event websites to help advertise and sell our product. I also drafted sales pitches and translated press releases in an effort to reach out to French-speaking tourists in NYC. My work with NLC exposed me to the world of Public Relations and served as an amazing opportunity to work with some real experts in the field.
Interning for Bike and Roll NYC was an amazing learning experience and I would highly recommend it to anyone with foreign language proficiency interested in marketing, PR, and international business!
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